Water Treatment Photo 

Josh Strauss

Division Head 

phone icon (716) 877-4453
fax icon (716) 871-8842
email icon Email


Office Hours

7 Days a Week
24 Hours a Day

map icon 218 Aqua Ln.
     Tonawanda, NY  14150 

Water Treatment Resources

Follow these steps to learn  pdf how to disinfect a well . For more information, contact the Water Treatment Plant at (716) 877-4453.
Water Analysis
View the Water Analysis performed for the Town of Tonawanda. This analysis include information on alkalinity, fluoride concentration, chlorine residual, pH levels and more.
Raw Water Intake
The raw water intake is located 100 feet below the surface of the Niagara River. The tunnel is seven feet in diameter and over 6,000 feet long. The water is gravity-fed through the tunnel. A pretreatment process has been added to the tunnel to prevent the growth of zebra mussels and aid in oxidation of organics that cause taste and odor problems.

Upon entering the water plant, the water passes through a screening process that removes debris, small fish and heavy algae growth to prevent damage to plant operating equipment. From here, a combination of four low-pressure pumps lifts the raw water to the main treatment building.

Treatment Chemicals

  • Aluminum Sulfate - A coagulant that causes small particles to stick together
  • Lime - Added to raise the pH of the water to prevent corrosiveness
  • Limestone - Added to provide more weight to the coagulated particles so they settle more easily
  • Fluoride - Added to help prevent dental cavitiess in young children
  • Potassium Permanganate - Added to help remove taste and odors and prevent zebra mussel infestation
  • Chlorine - Disinfects harmful bacteria
  • Carbon - Added to improve taste and reduce odor in water

More Information
For more information, contact the Water Treatment Plant at (716) 877-4453.