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Mission Statement
Goals
Our goal is to provide the taxpayers of the Town of Tonawanda a fair and equitable assessment on their properties and maintain an equitable roll for tax purposes. 

Objectives
  • We will provide superior customer service to the public; courteous, prompt follow-up, easy access and availability to our office will be a critical component of our operation.

  • All of our decisions will be fact-based with supporting documentation that assist’s the public in understanding our decisions. 

  • We will insure, through free seminars, that the public understands the process of challenging their assessments.

  • We will publicize exemption deadlines and work with the public to insure they receive all exemptions they are entitled to.

  • Cooperation with all state, county, town, village and school district departments is key.

  • Expanding our professional abilities through state sponsored training is critical in expanding our knowledge.



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