If there is a grinder pump failure, the tank which contains the pump will become too full. An alarm horn will automatically turn on. You should:
- Discontinue water use to prevent overflows
- Turn off the alarm
- Call the Water / Sewer Maintenance Facility at (716) 874-0490 and report a grinder alarm; a Water / Sewer employee will promptly respond to your call
- Never attempt to open the tank cover or the electrical panel box; electrical shock or damage to the system may occur
Water / Sewer crews are on duty 24 hours a day, seven days a week and will respond promptly.