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Assessor

Attorney

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1. Can the town attorney represent me in a divorce / custody matter, a traffic / criminal matter, a dispute with my neighbor and the like?
2. What does the Town Code say about noise levels, fences, zoning issues, snow removal and similar topics?
3. Who do I contact regarding a traffic ticket?

Building Department

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1. I'm moving, who do I talk to about getting my sump pump inspected?

Community Development

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1. Can I receive assistance for needed housing repairs?
2. Do you have any programs for first-time homebuyers?
3. Is the town interested in purchasing a vacant property that is in an area where the town has built new homes?

Comptroller

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1. Do I come to the Water Billing office to pay my water bill?
2. I am selling my house. How do I get the water bill out of my name?
3. My water meter is leaking or making noise. What should I do?
4. My water bill is abnormally high, why?

Emergency Services

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1. Are pets allowed in the shelters?
2. In the event of a disaster and I have to evacuate my home, where do I go?
3. How can I prepare my family for a disaster?
4. What items should I keep in my emergency kit?
5. What does it mean to “Shelter-In-Place?”
6. How can I help my community during a disaster?

Forestry

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1. How do I get work done on my tree?
2. How do I get a tree in front of my home?

General Info

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1. I saw a rat. What should I do?

Highway Department

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1. When can garbage be put out for pick-up?
2. When do garbage cans have to be removed from the curb?
3. How do I dispose of an old refrigerator?

Marriage Licenses

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1. Is a premarital physical exam required?
2. Where can a marriage take place?
3. Who can perform a marriage ceremony?

Personnel

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1. Are there any job openings in the town?
2. Where can I apply for a civil service test?
3. Can I submit a job application to the Personnel Dept?

Police

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1. I can't make my scheduled court date, now what?
2. What is Cafeteria Court?
3. Are all equipment violations dismissed?
4. Where is the Town Court located?
5. What is the town prosecutor?
6. What is the ordinance for barking dogs?
7. I have a dog, what do I need to know and do?
8. How do I become a police officer in the town?
9. How do I get fingerprints taken ?
10. When can garbage be put out for pick-up?
11. When do garbage cans have to be removed from the curb?
12. How do I dispose of an old refrigerator?
13. How can I obtain a handicap parking permit?
14. What are the ages for a junior operators license in New York?
15. Can a person with a junior operators license drive after 9:00 pm with a friend who has a full license?
16. What is the rule for school functions regarding junior operators licenses?
17. Is a school club a valid reason to drive after 9:00 pm with a junior operators license?
18. Who must be riding with a driver that possesses a learners permit?
19. How is a motorcycle operator that possesses a motorcycle learners permit supervised by a licensed operator?
20. Does the learning motorcycle driver have to remain in view of the supervisor?
21. What do you mean by moped class?
22. Can I drive a moped without a helmet or insurance?
23. How do I obtain an Order of Protection?
24. Can I park a trailer, house trailer or boat in the street?
25. Can I put a dumpster in the street?
26. Can I park my car on the lawn?
27. Can I park in front of my own driveway?
28. How do I obtain a peddlers permit?
29. Can I get criminal records on the internet?
30. How do I get an arrest record check or a summary of a police report?
31. What are the fees for a specific report?
32. If my child is under four years old but over 40 pounds does he/she still have to be in a safety seat?
33. I got a ticket, now what do I do?
34. How do I get my defect inspected and verified for court?
35. Is an inspection violation a moving violation?
36. How many points will I get for a speeding ticket?
37. How much will the fine be?
38. Are studded snow tires legal in New York State?
39. Where can I get studded snow tires?
40. Can I tow a car with a rope?
41. If I buy a car, how do I get it home without plates?
42. How do I get my trailer to a weigh station (for the registration application) if it isn't registered?
43. When does the winter parking ban go into effect?

Supervisor

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1. Who can I call to get help on a particular issue?
2. How do I file a compliant about a neighbor?
3. Who is my town representative?

Technical Support

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1. My sidewalk has tipped (or broken) and I'm afraid someone may trip over it. What should I do?
2. My sump pump runs all the time when it rains. What can I do?
3. I'm buying a new home and my insurance company needs to know if it is in a flood zone. How can I find out?

Town Clerk

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1. How do I get a dog license in the Town of Tonawanda?
2. Who do I contact about STAR and all other tax exemptions?
3. I'm moving, who do I talk to about getting my sump pump inspected?

Water Resources

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1. Do I come to the Water & Sewer office to pay my water bill?
2. If I'm selling or buying a house in the Town of Tonawanda, who do I contact about my water service?

Water Resources - Hydrant Flushing

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1. Why is hydrant flushing necessary?
2. What should I do when the town is flushing hydrants in my area?
3. What should I do after hydrant flushing?
4. Why does my water look funny after hydrant flushing?

Water Sewer

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1. Do I come to the Water Sewer Department office to pay my water bill?
2. If I'm selling or buying a house in the Town of Tonawanda, who do I contact about my water service?

Youth, Parks and Recreation


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